Jeffrey Conklin, PhD
Jeff Conklin is Director of CogNexus Institute, a training, facilitation and research services firm in Napa, California. He has degrees in Biology, Philosophy, and Computer Science - Artificial Intelligence. Dr. Conklin is perhaps best known for his work with the Issue Based Information System (IBIS) method and extensions of it, such as research tools (gIBIS), commercial products (QuestMap), and the open source Compendium knowledge-mapping tool. His book, Dialogue Mapping: Creating Shared Understanding of Wicked Problems (http://cognexus.org/book), describes an interactive process by which groups get traction on complex and ambiguous problems through collaborative construction of knowledge maps that organize the issues and documents involved.